Frequently Asked Questions
General
What is MeraBakil?
MeraBakil is India's legal AI platform. It helps citizens and advocates with AI-powered legal guidance (Saarthi), case tracking, and connecting with verified advocates.
Is MeraBakil a law firm?
No. MeraBakil is a technology platform. We provide informational AI guidance and tools — not legal advice or representation. For advice on your specific situation, consult a licensed advocate.
Is MeraBakil free during beta?
Core features are available during our open beta. Some features (such as certain AI queries) may use wallet credits. Fees, if any, are shown before you incur them.
Saarthi (AI Legal Assistant)
Can I rely on Saarthi's answers in court?
No. Saarthi provides informational guidance based on Indian legal sources. AI outputs may be incomplete or incorrect. Always verify with a qualified advocate before taking legal action.
What languages does Saarthi support?
Saarthi supports multiple Indian languages. You can ask questions in plain language and receive responses with citations from Indian law where available.
Is my chat history private?
Your conversations are stored securely and linked to your account. See our Privacy Policy for details on data handling and your rights.
Accounts & registration
Who can sign up?
Anyone 18 or older can create an account. Choose the role that fits you: Citizen, Advocate.
Can I sign in with Google?
Yes. Google Sign-In is supported. If you're new, you'll choose your account type after authenticating with Google.
How do I delete my account?
Contact admin@merabakil.in to request account and data deletion. We will process requests in accordance with the DPDP Act.
Marketplace & advocates
Are advocates on MeraBakil verified?
Advocates register with their Bar Council details. During beta, verification processes are evolving. MeraBakil facilitates connections but does not employ or guarantee advocates.
How do consultations work?
You can search advocates by practice area, book an appointment, and join a consultation room (video/audio/chat) at the scheduled time.
Privacy & cookies
Does MeraBakil use cookies?
We use essential cookies for sign-in and preferences. With your consent, we also use analytics (Google Analytics 4) to improve the product. You can choose Necessary only in the cookie banner to decline optional analytics.
How do I contact the Grievance Officer?
Email admin@merabakil.in. We respond within 30 days as required under the DPDP Act.
Technical
Which browsers are supported?
Modern browsers (Chrome, Firefox, Safari, Edge) on desktop and mobile. For the best experience, use the latest version.
The app isn't working. What should I do?
Try refreshing the page or signing out and back in. If the issue persists, email admin@merabakil.in with a description of the problem and your browser/device details.
